Privacy Policy – HomeSolutionsPK
1. Our Privacy Commitment
At HomeSolutionsPK, we value your trust and take your privacy seriously.
This policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website
— www.homesolutionspk.com.
- We use your personal data only for clear, fair, and lawful purposes.
- We are transparent about what we collect and why.
- We protect your data with industry-standard security measures.
- We comply with all applicable data protection laws in Pakistan.
2. What This Policy Covers
This Privacy Policy applies to all personal information collected by HomeSolutionsPK through:
- Our website, online store, and social media platforms
- Customer support channels (calls, messages, live chat, and emails)
- Marketing campaigns, promotions, and surveys
3. Your Consent
By using HomeSolutionsPK.com, you agree to our collection, use, and disclosure of your personal data as described here.
If you do not agree, please refrain from using our services or submitting your personal information.
4. Information We Collect
Information you provide directly:
- Name, address, email, and phone number
- Payment or billing information (processed securely)
- Product reviews, feedback, or messages you share with us
Information collected automatically:
- IP address, browser type, and device information
- Pages visited, time spent, and referral URLs
- Cookies and tracking data for analytics and ad personalization
Information from other sources:
- Publicly available data (e.g. social media interactions)
- Partner platforms and marketing sources
5. How We Use Your Information
- Process and deliver your orders efficiently
- Provide customer support and after-sales assistance
- Improve website experience and user personalization
- Send promotional offers and updates (only with your consent)
- Prevent fraudulent activity and ensure secure transactions
- Comply with legal and regulatory obligations
6. Sharing Your Information
We may share limited information with trusted third parties only when necessary:
- Delivery partners – for shipping and logistics
- Payment gateways – for secure transaction processing
- Marketing partners – for relevant offers
- Legal authorities – if required by law
We never sell your personal data. All partners are required to handle your information safely and use it only for legitimate purposes.
7. Cookies & Tracking
HomeSolutionsPK uses cookies and analytics tools (e.g., Google Analytics, Meta Pixel) to enhance your shopping experience.
You can disable cookies in your browser settings, but some features may not function properly.
8. Data Security
We maintain strong security measures to protect your information from unauthorized access, misuse, or alteration.
Access to customer data is limited to authorized staff only.
9. Your Rights
- Request a copy of your personal data
- Ask for corrections or deletion of your information
- Withdraw consent for marketing communications
To exercise these rights, contact us at:
📧 info@homesolutionspk.com
📞 0337-0344010
🕒 Mon–Sat, 12:00 PM – 09:00 PM
10. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.
Last Updated: October 2025
11. Contact Us
For privacy questions, feedback, or data concerns, please contact:
📩 info@homesolutionspk.com
🌐 www.homesolutionspk.com/contact
Free Delivery & Support Info
- 🚚 Free Delivery on orders above ₨25,000
- 📞 Customer Support: 0337-0344010
- 🕒 Service Hours: Monday to Saturday, 12:00 PM – 09:00 PM